Moneysoft Payroll Manager questions & answers

Organize and control payrolls for your business
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Answer by Akash Shah

You may be able to retrieve your registration number by contacting Moneysoft's customer support. They should be able to assist you with transferring the software to your new computer.

I
Question by Ian Andrew
377 views
April 4, 2023

I'm trying to download Payroll 100 to a new laptop with windows 11, but I keep getting the message that it isn't a microsoft verified app.

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Answer by Ashish Bajaj

The reason why the message appears that it isn't a Microsoft verified app is because the software may not be compatible with Windows 11. The user should contact the software vendor for support on how to download Payroll 100 onto their new laptop with Windows 11.

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Answer by Akash Shah

To get SSP for the member of staff off sick, you need to ensure that the absence is marked as sickness in Moneysoft Payroll Manager, and then SSP will automatically calculate. However, if the sickness is related to a previous illness before 28/12/2022, it may not be entitled to SSP. You may need to seek advice from a HR or payroll specialist to confirm this. It is also not clear what the relevance of the amount of £1054.50 is in relation to the question.

T
Question by Tammy Jones
313 views
January 22, 2023

If you have processed your payroll and sent an FPS but the client wants to change it, and you rerun for the relevant month can you resend an FPS to HMRC

Pooja Bajaj
Answer by Pooja Bajaj

Yes, you can resend an FPS to HMRC if you have processed your payroll and sent an FPS but the client wants to change it, and you rerun for the relevant month.

J
Question by jeanm
56 views
March 11, 2023

I recently downloaded the free trial to try it before the new tax year starts. i'm either looking at buying two separate licences or the multiple one and run both under my account.
It is helping me navigate the system by entering company & employee details I will need for April 2023. But does the trial run more than one company, please? I can understand if it doesn't. But it is proving a useful idea while I make my mind up. Seems okay so far though.

Swati Dubey
Answer by Swati Dubey

The trial version of Moneysoft Payroll Manager allows only one company to be used. To use the program for multiple companies, a separate license or the multiple employer license must be purchased.

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Answer by Ashish Bajaj

It depends on whether you have backed up your data or not. If you have backed up your data, you should be able to restore it. If not, you may have to re-enter the information and send it to HMRC again.

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